400 telephone features: IVR "! Hello, Welcome to XX company" "XX portion press 1; XX Ministry press 2; XXX press 3 ......" open IVR (intelligent language navigation) 400 number, the customer dials When will first hear the message that prompts companies 400 calls, 400 calls will choose people based on call button that automatically calls to the appropriate department, you can also go to voice mail, fax, but also can be transferred to the company's products play presentation recording. This is a common feature of the 400 call center telephone charges, greatly improving the service efficiency. 400 telephone features: satisfaction survey "? You satisfied with the service of this very satisfied with it, please press 1, press 2 satisfied, dissatisfied press 3!" After the opening of this function, before the client hangs up, the system automatically to the customer Play this entry voice, to allow customers to make the evaluation of this call satisfaction, the results of the evaluation will be recorded in the appropriate answer customer service. This is a common practice and orderly planning call center, allowing the company to detect problems, customer service is very good supervision played a role in the evaluation. 400 telephone companies, 400 calls, the network provided by the Zhengzhou Zhengzhou shark sharks Network Technology Co., Ltd. Zhengzhou sharks Network Technology Co., Ltd. (www.shayuweb.com) strong, credible, technical cooperation in Zhengzhou, Henan industry has accumulated a large number of loyal customers. The company better work attitude and constantly improving innovative ideas will lead Zhengzhou shark network into the brilliant and you work for a better future!